To be effective, small businesses need a contact management solution that is attractively priced, can work well with existing applications, and is easy to learn. Plus, these solutions may not work well with other applications typically found in smaller businesses.
Although there are countless customer relationship management (CRM) solutions available, most are designed for larger companies and may require significant investments in software and employee training. They need an effective, easy-to-use contact management solution. Companies need to be able to respond to customer inquiries, manage customer interactions, and follow up on sales leads.
One of the most challenging aspects of running a business is developing and then maintaining a customer base. Competition is fierce, time is always in short supply, and limited budgets often constrain marketing capabilities.
9 Customizable Dashboard New Microsoft Office Backstage View Link and Track Communications View and Edit Business Contacts Anywhere You Can Access Outlook Contacts Share Customer Information with Coworkers Who Need It Stay Connected When You Are Out of the Office Customize Business Contact, Account, Opportunity and Business Project Forms Create Custom Record Types Use sales stages to drive toward successful close! Customize sales stages to fit your business Maximize profit by targeting your best customers and your top products Conclusion.27 Where to Find It.28 Version Comparisonģ Outlook 2010 with Business Contact Manager FAQ.32 Feature Availability / DisclosureĤ Small businesses face many of the same challenges that larger companies do, but with far fewer resources. 8 Four workspaces tailored to your needs. 7 Outlook 2010 with Business Contact Manager: A Closer Look. 6 Market effectively with personalized communications.
6 Create and execute call lists from within Outlook. 6 Drive opportunities from inception to closed-won. 5 Pursue your most promising leads with automatic lead scoring. 4 Get more done with a new user interface. 3 Outlook 2010 with Business Contact Manager: At-a-Glance. 1 Microsoft Outlook 2010 with Business Contact Manager Product GuideĢ Outlook 2010 with Business Contact Manager: An Overview.
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